It never ceases to amaze me how unreasonable and/or out of touch some people are. It's one thing to ask for the huge discount but quite another to bother to respond to your convo at all, much less in an agitated way.
Also, I wanted to say thanks for your take in the thread recently on insurance. I'm so thrilled for the gal that has shipped a huge number of orders and never had any problem, but she was a bit out of touch with reality. There are people out there that are dishonest and we must take reasonable steps to protect ourselves against the (few hopefully) that we will ever run up against.